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General conditions

  • All non smoking rooms
  • Free wireless in all hotel areas
  • Dogs are allowed at a charge of € 15.00 per day (without food). Please bring your own dog basket or blanket. Please understand that dogs are not permitted in the dining and lounge rooms, in the garden area and the spa.
  • Rooms can be occupied from 2pm on your day of arrival and should be vacated by 10.30am on your day of departure. Please inform us if you will be arriving after 7pm. Late arrival or early departures: Your room will be charged at up to 3 extra days.
  • The hotel bill can be paid in cash (till € 3.000,00), or by credit card: CartaSi, Eurocard, Visa, Mastercard.
  • Visitor tax of € 1.70 per day and person from 14 years of age.
  • Cancellation policy: Because of the current situation in South Tyrol we have changed our conditions of cancellation:
    •Til 5 day before arrival the reservation can be cancelled for free
    •In case of a cancellation after 5 days before arrival there will be charged 80% cancellation costs
  • Discounts for children with 2 full payers: up to 2 years free of charge, up to 5 years 70%, up to 10 years 50%, up to 14 years 30%.
Please do not forget to think about taking out travel insurance: Occasionally, something can happen before the start of a trip. With our trip cancellation insurance you are financially covered. Should a booked stay at a hotel be delayed, or even not taken up or prematurely broken off, cancellation charges can be redeemed. In order to save you any expenses in such cases, we recommend you take out this trip cancellation insurance, with which you are covered by the Europäische Reiseversicherung's travel insurance.

Info & News


Hotel Viertlerhof
Via Falzeben, 126
I - 39010 Avelengo (BZ) - Italy
+39 0473 279428